I was thrilled when I was asked to provide introductory remarks to this month’s DASER discussion on the topic of “Museums in the Digital Age.” DASER—D.C. Art Science Evening Rendezvous—is a monthly discussion forum about the intersection of art and science.)
Each jam-packed issue of Exhibitionist contains articles on exhibition development, theory and practice, book reviews, exhibition critiques, and nuts and bolts advice. The Fall 2013 issue will be of particular interest to you, dear readers, because it focuses on new media—how emerging technologies are making museums more mobile, personal, global, customized, compact, and widespread all at once. I contributed two pieces to the issue and I’m thrilled to share the otherwise-only-available-in-print articles with you here.
(Full disclosure: I serve on the Editorial Advisory Board for the Exhibitionist journal, a volunteer position for which I receive no compensation.)
The first is part of regular feature of the journal called Exhibition Studies which focuses on important questions in museum studies. My piece, “Learning and Sharing Expertise with Social Media,” suggests ways that faculty, students, and museum professionals alike can use social media to open up access to expertise, participate in dialogue, and enhance learning throughout the field.
The second is a “Glossary of New Media Terms,” which I co-authored with Ellen Snyder-Grenier. An evolving vocabulary is developing along with new technology and we developed this list—which includes everything from APIs to Virtual Reality—with readers new to the language of the digital world in mind. It is most useful as a companion to the full issue, which highlights the myriad uses of digital technology in today’s museum exhibitions.
I also highly recommend this fantastic article about using mobile technologies to foster meaningful visitor engagement (and not just deliver more content): “Catching Our Breath: Assessing Digital Technologies for Meaningful Engagement,” by Stacey Mann, Jennifer Moses and Matthew Fisher. This piece and two other articles are available for free digital preview on the Exhibitionist website and will be featured in a series of Twitter chats (hosted by moi) with the authors in early 2014. Stay tuned to @namexhibitions for details.
The new media issue also features thought-provoking reviews of Gallery One at the Cleveland Museum of Art, a case study on the Newseum’s display of unfiltered user-generated content, cutting-edge examples of virtual reality in archaeology exhibitions, and a useful social media review (in place of the journal’s regular book review) by the fabulous Kate Haley Goldman. If any of these topics pique your interest, I encourage you to consider subscribing today. Upcoming issues will focus on: Exhibitions as Intentionally Designed Spaces; and Teaching/Learning about Exhibit Design and Development (including 3D and digital).
Note: These articles first appeared in Exhibitionist (Fall 2013) Vol.32.2 and are reproduced with permission.
What outcomes are you hoping to achieve with social media?
Are your social media practices engaging online communities to their greatest potential?
How do you know if you are achieving your goals?
How can you take your social media initiatives to the next level?
These four key questions were explored during the “Engaging Visitors with Social Media” workshop I presented at the IMLS WebWise Conference (March 6, 2013).
Participants saw and heard about:
[li]Inspirational case studies from inside and outside the museum and library sectors[/li]
[li]Pursuing marketing, education, crowdsourcing, and advocacy goals through social media[/li]
[li]Organizational models for social media management[/li]
[li]Optimizing social content through data analysis[/li]
[li]Taking your efforts to the next level with a paid-earned-owned mix of activities[/li]
We discussed and brainstormed about:
[li]Defining the value and goals of social media for your organization[/li]
[li]Identifying desired outcomes[/li]
[li]Setting the right tone and voice for your organization[/li]
[li]Overcoming fear and risk-aversion[/li]
Hands-on activities helped us explore:
[li]How content goes viral[/li]
[li]Connecting social tools to organizational strategy and capabilities[/li]
[li]Determining which social media platforms are right for your target audiences and goals[/li]
Platforms covered included:
Last week I had the pleasure of organizing an event for Social Media Week DC with three experts in social media and learning. Fahad Hassan, Joan Le, and Darren Milligan represented a diverse perspectives on the topic: Fahad from the edtech provider community, Joan from her view as a high school science teacher using social media extensively with her teenage students, and Darren from the view of museums and other organizations creating resources and experiences for educators to use in their teaching. We were joined by a chatty group made up of roughly half educators and half people looking to reach and serve educators.
You can find a full recap, including presentation slides and video, in the Storify archive.
On Digital Learning Day (February 6, 2013), the Verizon Foundation and its partners hosted a Twitter chat for educators and learning organizations to share ideas and best practices, ask questions, and learn about the latest digital tools and tech-based resources available. I created a Storify archive of the highlights of the discussion that I found most relevant to museum educators looking to support teachers and learning through technology.
Have you ever been kicking around an important question or idea and wished that you could just bring all the smartest people you know together for a little while to hash out the answer and pick their brains? I have two big issues I’m been mulling over for a while now and my magic genie appeared in the form of an invite to join the advisory board for Social Media Week DC. All I had to do after that was click my heels three times, email favor requests to some of my amazing colleagues, and *poof* my wish will be coming true! (Yes, I know I’m mixing storylines and metaphors here but I’m just SO excited.)
While I’m being somewhat selfish in my selection of topics and speakers (I want those burning questions answered!), I think everyone working in museums and/or education is in for a treat with these two upcoming events. If you are in DC, I encourage you to attend these free sessions. If you are unable to participate in person, rest assured that we’ll be live-tweeting, Storify-ing, and blogging about what we learn!
Defining and measuring social media success in museums and arts organizations
Friday, February 22, 10:30-noon (stay for lunch!), National Museum of the American Indian
Join social media practitioners from local museums and arts organizations for a lively discussion about the value of social media to our institutions. Are our current social media practices engaging online communities to their greatest potential? What outcomes are we hoping to achieve? And how can we better evaluate the success of our efforts and take our social media engagement to the next level?
Our panelists will:
*share recent research about how social media has transformed the arts in America
*present lightning talks on the social media outcome that matters most to them
*discuss your ideas, needs, and concerns
Come prepared to share your burning questions or big idea! Following the formal program, you are invited to buy your own lunch in the museum’s Mitsitam Cafe and take part in informal discussions in smaller groups.
Social studies: How educators are using social media
Thursday, February 21, 5-6:30pm, The Fridge DC
How are teachers using social media in the classroom? And how can your organization or museum best reach and support educators by providing relevant resources, facilitating social activities, and connecting them with your social content? Join us for a discussion of the rapidly evolving role of social media in teaching and professional development in the education sector. Speakers include a science teacher, the organizer for DC’s EdTech MeetUps, and a museum educator.
Other museum-related events during Social Media Week DC:
- Behind the Scenes Tweetup at Smithsonian’s National American History Museum, Tuesday, February 19, 1-4pm
- A Mobile Smithsonian, Wednesday, February 20, 3-5pm
Museum-related events during Social Media Week New York:
- Telling Stories with Scientists, Wednesday, February 20, 6:30-9:30
- ARTIFACTS: A Gathering of Innovators in the Arts & New Media, Wednesday, February 20, 8-11pm
Presentation for the Spotlight session, “What’s Happening at the National Museum of American History,” at the American Association of Museums Technology, Interpretation, and Education 2010 online conference.
[li]View presentation on SlideShare.[/li]
Presentation to the Mutual Concerns of Air and Space Museums conference 2008.
[li]View presentation on SlideShare[/li]